What is the goal of the quality assessment and assurance plan?

The goal of the quality assessment and assurance plan primarily focuses on supporting evidence of an ongoing Quality Assurance program. This encompasses systematic processes designed to monitor, evaluate, and enhance the quality of services provided to residents. An effective quality assurance plan not only outlines goals and standards for care but also includes methods for measuring performance against these standards, ensuring that the facility continually improves its services.

While identifying staff needs and resolving resident complaints are important components of a well-rounded care program, they are not the primary focus of a quality assessment and assurance plan. These elements may operate under the larger umbrella of quality assurance but do not define its core goal, which is to establish a framework that consistently checks and enhances care quality.