Who are the advocates for residents in long-term care settings?

In long-term care settings, the advocates for residents are primarily the Long-Term Care Ombudsmen. These individuals serve as independent, neutral representatives who help protect the rights of residents in nursing homes and other long-term care facilities. Their primary role is to listen to residents and their families, investigate complaints, and promote policies that improve the quality of care and quality of life for residents. They work closely with residents to ensure that their voices are heard and their needs are met, making them a critical resource for advocacy in this environment.

While family members, nursing staff, and social workers all play important roles in the care and support of residents, their primary responsibilities differ from that of an ombudsman. Family members may advocate for their loved ones but do so from a personal perspective. Nursing staff focus on providing medical care and ensuring residents' day-to-day health needs are met, while social workers typically assist with social resources and emotional support. The unique position of the ombudsman as an unbiased advocate sets them apart as the dedicated advocates specifically for residents in long-term care settings.